We want to make it easy for you to talk us about your care. 

Our Patient Relations team (formerly known as PALS) is here to listen and respond to your experiences at Blackpool Teaching Hospitals, and help us improve your care and our services in the future.

You might want to contact us if you want more information or advice about your care, you wish to pay a compliment or give general views about your care, or you may wish to make us aware of your concerns or make a complaint.

We value your opinions and recognise the importance of your experiences. We appreciate that sometimes we make mistakes.  Your feedback to us is very valuable and will help us to improve our services.

  • Telephone either 01253 955588 or 01253 955589
  • Write to us at: Patient Relations, Blackpool Victoria Hospital, Whinney Heys Rd, Blackpool FY3 8NR